This qualification is for any individual who is, or wishes to be, involved in the administration function in any organisation. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 3. The core component contains competencies in information handling, communications, enterprise/customer service, business policies and procedures, among others. This is an accredited programme which will allow organisations to score under Category B or C of the Learning Programme Matrix.