Brief Description:

This skills programme is a streamlined version of the Generic Management NQF Level 4 qualification, which focuses on the key aspects of team/department management. It is aimed at equipping junior managers with the necessary skills required to manage a team or a department. The programme assists in building the foundations for strategic thinking and leadership skills.

Entry Level Requirements:

Communication, Mathematical Literacy and Computer Literacy at NQF Level 3 and/or Grade 11.

Target Market:

This qualification is intended for junior managers of small organisations and/or junior managers of business units in medium and large organisations.

Duration:

The programme consists of 7 days of training, either online or classroom based. A total of 280 notional hours must be accounted for to be declared competent for this skills programme.

Programme Content:

Exit Outcomes:

The competent learner will be capable of:

• Explaining the relationship between the type, ownership, size of an organisation and its management structure.
• Explaining the role of a team leader in an organisation.
• Explaining the purpose of the team.
• Contracting with the team members to obtain commitment to achieve organisational standards.
• Implementing, monitoring, and evaluating performance against team objectives and organisational standards.
• Explaining the concept of leadership.
• Differentiating between the concepts of leadership and management.
• Applying leadership techniques to individuals and teams within the work context.
• Evaluating the impact of leadership techniques applied.
• Explaining the importance of motivating a team.
• Demonstrating an understanding of self and team members in a workplace.
• Applying theories of motivation and group dynamics.
• Implementing a plan of action to strengthen a team.

Providing feedback and recognising achievements.